Gaya APA

Wirtz, Jochen, LOVELOCK, Christopher. (2011). Services Marketing : People, Technology, Strategy, 7e (7E). Harlow, England: Pearson.

Gaya Chicago

Wirtz, Jochen, LOVELOCK, Christopher. Services Marketing : People, Technology, Strategy, 7e. 7E Harlow, England: Pearson, 2011. Monograf.

Gaya MLA

Wirtz, Jochen, LOVELOCK, Christopher. Services Marketing : People, Technology, Strategy, 7e. 7E Harlow, England: Pearson, 2011. Monograf.

Gaya Turabian

Wirtz, Jochen, LOVELOCK, Christopher. Services Marketing : People, Technology, Strategy, 7e. 7E Harlow, England: Pearson, 2011. Monograf.