Gaya APA

Timm, Paul R. (2010). Customer Service: career success through customer loyalty (5th ed). New Jearsey: Pearson.

Gaya Chicago

Timm, Paul R. Customer Service: career success through customer loyalty. 5th ed New Jearsey: Pearson, 2010. Monograf.

Gaya MLA

Timm, Paul R. Customer Service: career success through customer loyalty. 5th ed New Jearsey: Pearson, 2010. Monograf.

Gaya Turabian

Timm, Paul R. Customer Service: career success through customer loyalty. 5th ed New Jearsey: Pearson, 2010. Monograf.