Gaya APA
KNAPP, Donna. (2003).
A guide to help desk concepts, 2nd ed (second ed).
Australia:
Thomson.
Gaya Chicago
KNAPP, Donna.
A guide to help desk concepts, 2nd ed.
second ed
Australia:
Thomson,
2003.
Monograf.
Gaya MLA
KNAPP, Donna.
A guide to help desk concepts, 2nd ed.
second ed
Australia:
Thomson,
2003.
Monograf.
Gaya Turabian
KNAPP, Donna.
A guide to help desk concepts, 2nd ed.
second ed
Australia:
Thomson,
2003.
Monograf.