Gaya APA

Herlambang, Susatyo. (2010). Public relations and customer service . Yogyakarta: Gosyen.

Gaya Chicago

Herlambang, Susatyo. Public relations and customer service. Yogyakarta: Gosyen, 2010. Monograf.

Gaya MLA

Herlambang, Susatyo. Public relations and customer service. Yogyakarta: Gosyen, 2010. Monograf.

Gaya Turabian

Herlambang, Susatyo. Public relations and customer service. Yogyakarta: Gosyen, 2010. Monograf.