Gaya APA

IVE, josephine. (2000). Achiving Excellence in Guest Service . Melbuorne: Hospitality Press.

Gaya Chicago

IVE, josephine. Achiving Excellence in Guest Service. Melbuorne: Hospitality Press, 2000. Monograf.

Gaya MLA

IVE, josephine. Achiving Excellence in Guest Service. Melbuorne: Hospitality Press, 2000. Monograf.

Gaya Turabian

IVE, josephine. Achiving Excellence in Guest Service. Melbuorne: Hospitality Press, 2000. Monograf.