Gaya APA

MARTIN, William B. (2003[Sample]). Providing quality service : what every hospitality service provider needs to know . New Jersey: Prentice Hall.

Gaya Chicago

MARTIN, William B. Providing quality service : what every hospitality service provider needs to know. New Jersey: Prentice Hall, 2003[Sample]. Monograf.

Gaya MLA

MARTIN, William B. Providing quality service : what every hospitality service provider needs to know. New Jersey: Prentice Hall, 2003[Sample]. Monograf.

Gaya Turabian

MARTIN, William B. Providing quality service : what every hospitality service provider needs to know. New Jersey: Prentice Hall, 2003[Sample]. Monograf.