Gaya APA
MARTIN, William B. (2002).
Quality service: what every hospitality manager needs to know .
New Jersey:
Pentice Hall.
Gaya Chicago
MARTIN, William B.
Quality service: what every hospitality manager needs to know.
New Jersey:
Pentice Hall,
2002.
Monograf.
Gaya MLA
MARTIN, William B.
Quality service: what every hospitality manager needs to know.
New Jersey:
Pentice Hall,
2002.
Monograf.
Gaya Turabian
MARTIN, William B.
Quality service: what every hospitality manager needs to know.
New Jersey:
Pentice Hall,
2002.
Monograf.