Gaya APA

BESTERFIELD, Dale H (et.all). (2003). Total Quality Management (3rd edition). New Jersey: Prentice Hall.

Gaya Chicago

BESTERFIELD, Dale H (et.all). Total Quality Management. 3rd edition New Jersey: Prentice Hall, 2003. Monograf.

Gaya MLA

BESTERFIELD, Dale H (et.all). Total Quality Management. 3rd edition New Jersey: Prentice Hall, 2003. Monograf.

Gaya Turabian

BESTERFIELD, Dale H (et.all). Total Quality Management. 3rd edition New Jersey: Prentice Hall, 2003. Monograf.