Gaya APA

CHRISTOPHER, Lovelock. (2007). Services Marketing : People, Technology, Strategy Sixth Edition (6th). Pearson Education: USA.

Gaya Chicago

CHRISTOPHER, Lovelock. Services Marketing : People, Technology, Strategy Sixth Edition. 6th Pearson Education: USA, 2007. Monograf.

Gaya MLA

CHRISTOPHER, Lovelock. Services Marketing : People, Technology, Strategy Sixth Edition. 6th Pearson Education: USA, 2007. Monograf.

Gaya Turabian

CHRISTOPHER, Lovelock. Services Marketing : People, Technology, Strategy Sixth Edition. 6th Pearson Education: USA, 2007. Monograf.