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  <name type="personal" authority="">
   <namePart>Wisnu Yuwono</namePart>
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   <namePart>Purwianti Lily</namePart>
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   <title>Analisa Pengaruh Service Quality Terhadap Customer Satisfaction dan Customer Satisfaction, Customer Trust dan Commitment pada Customer Loyalty</title>
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  <name type="personal" authority="">
   <namePart>Lisa</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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  <name type="personal" authority="">
   <namePart>Marte Lusiati</namePart>
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    <roleTerm type="text">Contributor</roleTerm>
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  <name type="personal" authority="">
   <namePart>Lily Purwianti</namePart>
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    <roleTerm type="text">Contributor</roleTerm>
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   <title>Analisis Pengaruh Brand Awareness Terhadap Brand Image dan Penaruhnya Brand Image, Perceived Quality, Brand loyalty Terhadap Purchase Intantion Pasta Gigi</title>
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   <namePart>Selly Yulianti</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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  <name type="personal" authority="">
   <namePart>Marte Lusiana, SE, MM</namePart>
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    <roleTerm type="text">Contributor</roleTerm>
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  <typeOfResource collection="yes">mixed material</typeOfResource>
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   <title>Analisis Pengaruh Dimensi Service Quality, Customer Satisfaction, dan Trust Terhadap Customer Loyalty pada Sektor Banking</title>
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   <namePart>Cut Normalina</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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  <name type="personal" authority="">
   <namePart>Lily Purwianti</namePart>
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    <roleTerm type="text">Contributor</roleTerm>
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  <name type="personal" authority="">
   <namePart>Evi Silvana muchsinati</namePart>
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   <title>Analisis Pengaruh Variabel-variabel Customer Mindset Terhadap Loyalitas Merek pada Pengguna Gadget di Batam</title>
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   <namePart>Andy Chandra</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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   <namePart>Hepy Hefry Ariyanto</namePart>
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  <name type="personal" authority="">
   <namePart>Wisnu Yuwono</namePart>
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   <title>Analisis Pengaruh Antara Capacity Development, Employee Empowerment, Promotion Terhadap Employee Retention pada Perhotelan</title>
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   <title>Analisis Pengaruh Perceived Usefulness, Perceived Ease of Use, Perceived Risk, dan Customer Awareness Terhadap Attitude dan Pengaruh Attitude dan Trust Terhadap Adoption Mobile Banking di Kota Batam</title>
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   <namePart>Martius</namePart>
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  <name type="personal" authority="">
   <namePart>Lusiati Marte</namePart>
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    <roleTerm type="text">Contributor</roleTerm>
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  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">1041030</identifier>
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    <placeTerm type="text">Batam</placeTerm>
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   <title>Analisa Pengaruh Electronic Word of Mouth, Brand Image, Trust dan Attitude Terhadap Online Purchase Intention di Batam</title>
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   <namePart>Indi</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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  <name type="personal" authority="">
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   <title>Analisis Pengaruh Leader-Member Exchange Quality, Corporate Social Responsibility Learing Organization dan Organizational Justice Terhadap Organizational Commitment pada Karyawan Industri Perhotelan di Batam</title>
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   <namePart>Agustina</namePart>
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   <namePart>Robin, SE, MM</namePart>
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    <placeTerm type="text">Batam</placeTerm>
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   <namePart>Iryanto Vitto</namePart>
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   <title>Analisis Pengaruh Sevice Quality Terhadap Customer Loyalty</title>
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   <namePart>Wenny Setiawan</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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  <name type="personal" authority="">
   <namePart>Lily Purwianti</namePart>
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  <name type="personal" authority="">
   <namePart>Evi Silvana muchsinati</namePart>
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   <title>Pengaruh Service Quality, Corporate Image, Customer Perceived Value dan Customer Loyalty pada Jasa Telekomunikasi Selular</title>
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   <namePart>Chandra</namePart>
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   <namePart>Rahmanita</namePart>
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   <title>Analisis Faktor-Faktor yang Mempengaruhi Brand Equity pada Pemilik Kendaraan Roda Empat di Kota Batam</title>
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   <namePart>Mariani</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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   <namePart>Edison</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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   <namePart>Hadi Moch Aminudin</namePart>
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   <namePart>Riko Setiawan</namePart>
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    <roleTerm type="text">Primary Author</roleTerm>
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   <namePart>Lily Purwianti</namePart>
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   <namePart>Evi Silvana muchsinati</namePart>
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   <title>Analisis Faktor-Faktor yang Mempengaruhi Nasabah Menggunakan Internet Banking</title>
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   <namePart>Ervina</namePart>
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  <name type="personal" authority="">
   <namePart>Ariyanto Hepy Hefri</namePart>
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  <typeOfResource collection="yes">mixed material</typeOfResource>
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   <namePart>Iyang Wiwi</namePart>
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   <namePart>Robin</namePart>
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   <namePart>Fredy</namePart>
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  <name type="personal" authority="">
   <namePart>Johny Budiman</namePart>
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  <name type="personal" authority="">
   <namePart>Wisnu Yuwono</namePart>
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